Shipping & Returns

Shipping Information

 *Note: For the safety and our staff and clients, we will have No-Contact deliveries until further notice. All deliveries will be left at door step or front door. We will call when delivery is made, so it is important that we receive a valid phone number to reach the recipient. Please call Blanca with any questions or to place an order at 312-377-3993. Thank you

At Urban Flowers Chicago, we offer Hand Delivery throughout Greater Chicago. Orders must be placed before 1:PM for Same Day delivery in the Loop. Outside of Loop and surrounding suburbs Orders must be placed by 9:AM for Same Day Delivery! 

Florist Hand Delivery Ranges from $5 -$30.00 depending on delivery address. Delivery window is between 9am and 6pm. Business Addresses will be delivered no later than 4pm and Home Addresses will be delivered no later than 6pm.

Note: Some buildings are set up with Messenger Centers and that makes us unable to deliver directly to the recipient. Unfortunately we are not responsible for any delayed on delivery. We will do everything in our power to have the Messenger Center delivery your flowers ASAP.

Easy Returns & Exchanges

Call us at 866.632.3797 asap for any questions or problems with your order.